Terms and Conditions

Chattabot (“Chattabot”, “we”, “our”, or “us”) provides an online software platform (the “Chattabot Platform”) that enables developers and other users to build, host, and deploy natural language conversational agents (“Chatbot(s)”) for devices and software applications.

 

These Terms of Service (these “Terms”) include the legal terms that we require all developers and other users to accept and implement as a condition of accessing our web services located at http://www.Chattabot.com/ and other websites owned and/or operated by Chattabot(the “Website(s)”), and/or accessing or using the application programming interfaces provided on or in connection with the Chattabot Platform (“API(s)”), including any documentation, materials, code, data (such as Talklogs as defined below), files (such as AIML and Other Files as defined below) and other information or materials made available to you by Chattabot on or in connection with the APIs (collectively, “Chattabot Content”) to develop Chatbots for use in your products or devices (“Devices”) and/or your software applications (“Application(s)”).

 

The Chattabot Platform includes a sandbox environment and developer portal designed to allow you to access, upload, download, edit, create, store, and interpret files and data in connection with building, hosting, and deploying your Chatbot(s). Files contained in each Chatbot may include files written in Artificial Intelligence Markup Language (“AIML Files”), and SETS, MAPS, SUBSTITUTIONS, and SYSTEM files (collectively, “Other Files”). For more information on AIML and Other Files, please see the online documentation.  Data may include analytics and Talklogs, which may include “Inputs” to, and “Outputs” from, your Chatbot(s) (“Talklogs”). “Inputs” are typically text inputs, whether typed or converted from speech utterance or spoken phrase to text, by an individual sent from your Application to Chattabot servers for processing; “Outputs” are the responses returned to your Application by the Chattabot Platform.

Chattabot reserves the right to make unilateral modifications to these terms and will provide notice of these changes as described below.

BY USING OR CONTINUING TO USE THE CHATTABOT APIS OR BY CLICKING “Sign Up” YOU AGREE TO USE THE CHATTABOT APIS AND OTHER CHATTABOT CONTENT SOLELY IN ACCORDANCE WITH THESE TERMS OF SERVICE.

 

Accounts

You need to use a current Chattabot account or create a new Chattabot account in order to use the APIs and other Chattabot Content.

You are solely responsible for the activity that occurs on your account, including, without limitation, any Customer Data and Account Information (each as defined below) provided under or through your account.

By connecting to the Chattabot Platform with a third-party service, you give us permission to access and use your information from that service as permitted by that service, and to store your log-in credentials for that service. It is your responsibility to keep your password, account credentials, and accounts secure. You must notify Chattabot immediately if any unauthorized use, or suspected unauthorized use, of your Chattabot account occurs or if any other breach of security occurs.

You may never use another user’s account without permission. Your login may only be used by one person. A single login shared by multiple individuals is not permitted.

You acknowledge that Chattabot is not liable for any loss or damage arising from your failure to comply with the above requirements.

 

Use of Chattabot Content

Right to Access and Use of Chattabot Content.

Subject to these Terms, Chattabot grants you a limited, revocable, non-transferable, non-exclusive, right (without the right to sublicense) to access and use the Chattabot Content and Chattabot Platform, solely to the extent necessary for you to host and create chatbot(s) that operate solely in connection with your Devices and/or Applications.

Chattabot may set limits on the number of API calls that you can make at its sole discretion, for example in the interest of service stability, or, without limiting the foregoing, in accordance with limits based on your free or paid subscription usage (“Your Usage”) of the Chattabot Platform. Chattabot may throttle your activity or cease offering you access to the APIs altogether in Chattabot’ sole discretion. You agree to such limitations and will not attempt to circumvent such limitations.

Some of the software offered by or included in the Chattabot Content may be offered under an open source license. There may be provisions in the open source license that expressly override some of these Terms, and in those cases, the overriding provisions apply.

We do not guarantee the accuracy of any Chattabot Content, including any output generated in connection with your use of the Chattabot Content or Chattabot Platform. You acknowledge and agree that you use and rely on the Chattabot Content and the Chattabot Platform at your own risk, and that Chattabot will not be liable for any errors or inaccuracies of any Chattabot Content or the Chattabot Platform.

Chattabot may, but is under no obligation to, monitor the use of the Chattabot Content to ensure quality, improve Chattabot products and services, or verify your compliance with these Terms. You will not interfere with such monitoring.

You will use our APIs and other Chattabot Content and the Chattabot Platform only as permitted by law (including without limitation laws regarding the import or export of data or software, privacy, or local laws). You will not use the APIs or other Chattabot Content to encourage or promote illegal or dangerous activity. You also will require any end users of your Devices or Applications (“End Users”) to comply with any applicable law and these Terms. You will not knowingly enable your End Users to violate applicable law or these Terms.

When using any Chattabot Content and/or the Chattabot Platform, unless otherwise approved in writing by Chattabot, the following prohibitions apply:

You will not use the APIs or other Chattabot Content on behalf of any third party, unless such third party has expressly authorized you to access and use the Chattabot Content under its account.

You will not copy, rent, lease, sell, transfer, assign, sublicense, disassemble, reverse engineer or decompile (except to the limited extent expressly authorized by applicable statutory law), modify or alter any part of the Website(s), APIs, other Chattabot Content, or the Chattabot Platform.

You will not create an Application that functions substantially the same as the APIs or other Chattabot Content and offer it for use by third parties.

You will not use the Chattabot Content or Chattabot Platform in connection with any Device or Application that is targeted to children under the age of thirteen (13).

You will not use the Chattabot Content or Chattabot Platform in connection with providing any adult entertainment oriented or otherwise pornographic services.

You will not perform an action with the intent of introducing to the Website(s), Chattabot Content, or Chattabot Platform or the applications or products of any third party, any viruses, worms, defects, Trojan horses, malware or any items of a destructive nature.

You will not use the Chattabot Content or Chattabot Platform, or access or control any customer accounts, products, devices, or applications in a manner that could cause harm, damage, or loss to any individual, or otherwise harm, defame, abuse, harass, stalk or threaten others or allow or encourage any third party to do so.

You will not use the APIs, other Chattabot Content, or the Chattabot Platform in any manner or for any purpose that may violate any law or regulation, or any right of any person including, but not limited to, intellectual property rights, rights of privacy and/or rights of personality, or which otherwise may be harmful (in Chattabot’ sole discretion) to Chattabot, its service providers, its suppliers, end users of the Chattabot Platform, End Users, or any individual or entity.

You will not use the APIs, other Chattabot Content, or the Chattabot Platform in connection with any inherently dangerous objects, devices, materials, or situations, or in furtherance of any activities likely to cause harm to any individual or property.

You will not: (i) interfere with or disrupt the Website(s), Chattabot Platform, the APIs, or the servers or networks providing the APIs; (ii) tamper with the security of the any of the hardware, software or networks used by Chattabot to make the Website(s), Chattabot Content, or Chattabot Platform available or tamper with any customer accounts; (iii) disable, circumvent or avoid any security device, mechanism, protocol or procedure established by Chattabot; or (iv) permit others to do any of the foregoing.

Chattabot reserves the right to investigate any Device or Application for compliance with these Terms. Such investigations may include Chattabot accessing and using your Device or Application, for example to identify stability or security issues that could affect Chattabot or its customers. You consent to any such investigation. Chattabot may immediately suspend or terminate access to the Website(s), APIs, other Chattabot Content, and the Chattabot Platform by you or your Device or Application without notice if we believe, in our sole discretion, that you are in violation of these Terms or otherwise.

Privacy and Security

Customer Data.”Customer Data” means any and all information you provide to or through, or is generated in connection with your use of, the Website(s), Chattabot Content, or the Chattabot Platform, including, but not limited to, AIML and Other Files, Talklogs, Account Information, and data that relates to any End Users or such End Users’ use of your Application (“End User Data”), including, but not limited to, Inputs from an End User sent by your Application to the Chattabot servers for processing. You acknowledge and agree that you are solely responsible for obtaining all required consents from End Users in connection with any use of your Devices or Applications and the Chattabot Content (including the APIs), which consent shall be compliant with all applicable data protection legislation and other privacy laws, rules, and regulations. Before collecting any End User Data or other information from End Users, you will provide adequate notice of what End User Data and other information you collect and how it will be used and/or shared and obtain any necessary consents. You and your Applications will comply with all privacy laws and regulations in connection with your access and use of the Chattabot Content and Chattabot Platform. You will provide and adhere to a privacy policy for your Device or Application that: (i) complies with all applicable laws, rules, and regulations, (ii) is conspicuously displayed to all End Users, and (iii) clearly and accurately describes to End Users what data and user information you collect (such as personally identifiable information, login information, etc.) and how you use and share such information with Chattabot and third parties. You understand that by using the Chattabot Content or Chattabot Platform, you consent to the collection, use, and disclosure of any Customer Data (including personal information and aggregate data) as set forth in our Privacy Policy, and to have Customer Data collected, used, transferred to and processed in the United States. You shall be solely responsible for your Customer Data and the consequences of making it available on or through the Chattabot Content and/or Chattabot Platform.

Privacy.

You understand that by using the Chattabot Content and/or Chattabot Platform you consent to the collection, use and disclosure of your personally identifiable information and Customer Data as set forth in our Privacy Policy, and to have your personally identifiable information and Customer Data collected, used, transferred to and processed in the United States.

 

Other Legal Terms and Conditions

Independent Development.

These Terms do not impair Chattabot’ right to develop, manufacture, purchase, use or market, directly or indirectly, alone or with others, products or services competitive with those offered by you.

Our communications to you may contain Chattabot confidential information. If you receive any materials or communications that are clearly confidential or marked confidential, then you will not disclose the Chattabot confidential information to any third party without Chattabot’ prior written consent.